Guest blog by Tammy Nienaber, Great Clips Director of Communications
Back in January, I was privileged to have a conversation with a few of our long-term franchisees from the Cleveland-Akron (Canton) market. During the course of our chat, they suggested I visit the market during their annual salon managers’ recognition event (a.k.a., Top of Performing Stylists—TOPS).
I jumped at the offer. I love the culture we have at Great Clips of recognizing the people who are closest to our customers and who deliver the best service every day—the stylists. So it was an honor to be included in such a special celebration.
During the event, the franchisees serve the winning stylists lunch, a corporate representative shares a few words to express gratitude for the great accomplishments of these stylists, and awards are presented. In addition to a trophy, each winning stylist gets a greeting card with a crisp $100 bill enclosed.
The 25 TOPS winners are selected based on pre-defined criteria as determined by the franchisees in the Cleveland co-op, including how many new and repeat customers return to their salons. There’s no doubt this year’s TOPS group is a bunch of truly top performers.These guys and gals are just a small handful of nearly 30,000 Great Clips stylists, but they represent the heart and soul of what makes us great. Congrats to these top performing stylists!
2012 Cleveland TOPS Winners
|Avon Lake||Cindy Mancini||Hali Lavelle|
|Avon Lake||Cindy Mancini||Jennifer Gerbick|
|Avon Lake||Cindy Mancini||Mandy Gregor|
|Avon Lake||Cindy Mancini||Sierra Sharkey|
|Boston Square II||Sandy DeLong||Julieanne Weber-Shaw|
|Boston Square II||Sandy DeLong||Shelley Gamble|
|Boston Square II||Sandy DeLong||Tiffany Nowak|
|Brunswick Town Center||Donna Froelich||Susan Muntz|
|Brunswick Town Center||Donna Froelich||Joanna Le|
|Deville Center||Donna Froelich||Zoe Zanin|
|Eastgate Shopping Center||David Krauss||Alexandra Gerchikov|
|Highpoint Plaza||Kathryn Rooney||Amber Carsey|
|Highpoint Plaza||Kathryn Rooney||Rachael Ambrose|
|Mentor on the Lake||Michael Wardeiner||Lauren Wharton|
|Parma Heights||Sandy DeLong||Cindy Drawl|
|Plaza at Dover||Donna Froelich||Becky Hines|
|Plaza at Dover||Donna Froelich||Bonnie Belknap|
|Plaza at Dover||Donna Froelich||Chelsea Wright|
|Plaza at Dover||Donna Froelich||Dana Sawson|
|Shoppes at River Styx||Brian Caine||Beth Farage|
|South Euclid||Donna Froelich||Michele Widmann|
|The Shoppes of New Philadelphia||Donna Froelich||Karla Gardner|
|The Shoppes of New Philadelphia||Donna Froelich||Shea Robinson|
|Timber Ridge Plaza||James Bonvissuto||Debra Pesta|
|Walgreens Plaza||David Brewer||Kaylie Fitzpatrick|